Record Every Customer Interaction Across Your Organization

One of the cornerstones of an effective compliance program is compliance recording. Whether on the trading floor, in the contact center, or the back office – robust risk prevention means that your organization must be able to handle the full scope of customer voice and digital interactions.

 

TM Group offers you a broad range of interaction recording solutions from the industry’s leading technology providers, coupled with advanced application integration, and supported by our team of compliance experts.

 

 

Comprehensive Capabilities:

  • Ensure compliance with the increasing complexity of regulatory requirements
  • Capture, monitor, and analyze the broad variety of interactions and transactions
  • Record voice interactions, chat, and email in real-time
  • Proactively minimize risk
  • Detect and prevent potential regulatory breaches
  • Improve investigative capabilities

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