TM Group-partner, NICE introduces new Microsoft Teams integration

Improve compliance, customer experience, employee experience, efficiency and collaboration with the new NICE Engage and NICE inContact CXone Microsoft Teams integration. The need for collaboration tools and unified communications platforms like Microsoft Teams is increasing as more employees are working from home (WFH) or working from anywhere (WFA). Therefore, the employees need a solution that […]

NICE inContact – Virtual Customer Experience Event

Click here to register for the event   The need for flexibility and being adaptable is increasing and is a very essential part of the long-term success. We are entering a time of new realities, so get started with the most important issues of today and learn current best practices in customer experience.   Why attend […]

NICE inContact is now a TM Group Business Partner

NICE inContact CXone is the leading cloud customer experience platform with a unified approach to Customer Analytics, Omnichannel Routing, Workforce Management, and Automation & Artificial Intelligence, enabling a more efficient environment for employees, exceptional customer experiences and better business results. CXone is already in use all over the world with more than 240 customers in […]