TM Group launches a new and modern website

TM Group launches a new and modern website

TM Group has embarked on a new journey. To fully support this journey and transformation, a new website was required. We are proud to announce and present our new and modern website. It’s the face of our brand identity and the showroom of the value we bring, and the solutions we offer to our customers. […]

Advanced Workflow: New feature in Shield’s eComms Surveillance platform

Advanced Workflow: New feature in Shield’s eComms Surveillance platform

Our compliance partner, Shield, has launched a new feature called Advanced Workflow to better support business processes and needs. It is an immediate part of the eComms Surveillance solutions, which already include many business-critical features. The new feature unites all relevant teams into one single dashboard, allowing financial firms and other regulated entities to build […]

The latest fraud scams businesses need to be aware of

The latest fraud scams businesses need to be aware of

The criminal minds out there are always trying to come up with new ways to do what they do and gain terrain above the rest of us and hurt businesses and their customers. But we won’t allow it! Therefore, we keep on top of fraudulent behavior together with our vendors, and help our customers do […]

What is the difference between RPA and RDA?

What's the difference between RPA and RDA?

The definition of the difference between attended and unattended RPA is quite simple. As the name indicates the attended RPA runs with human interaction. Hence “attended”. And as you might have guessed, the unattended RPA runs without any human interaction. Hence “unattended”. The unattended RPA, however, still need human input like strict rules, goals and […]

RPA (Robotic Process Automation) for beginners

RPA for beginners

If you are completely new to the world of RPA, you’ve come to the right place. This RPA for beginners is a simple explanation of what RPA is and does. Let us start by introducing ourselves in short terms. We are TM Group and we are specialists in RPA among other things within customer experience […]