Customer Service Compliance Features
Privacy control
Privacy control
Advanced profile-based administration, industry standard CHAP authentication, and Active Directory single sign-on.
Multi-layered security design
Multi-layered security design
For firewall-segregated access control zones.
End-to-end multimedia encryption
End-to-end multimedia encryption
Encryption starts at the point of capture and remains throughout.
Trustwave certification
Trustwave certification
Qualified Security Advisor for PCI DSS.
Complete compliance solution
Complete solution
Combine with our offering for Interaction Recording, Record Keeping and Interaction Analytics for a holistic contact center compliance solution.
Keep on top
Keep on top
Leverage best practices and deep domain expertise by partnering with our team of trusted advisors.
