The world’s #1 cloud-based customer experience platform
CXone Customer Experience Platform
exceptional agent and customer experiences
CXone: cloud-based Customer Experience platform for all
CXone Customer Experience Platform from NICE inContact is the world’s best and #1 leading CX cloud-based platform which offers an end-to-end customer and agent CX solution.
The customer experience platform is a guarantee for customer and agent success and will take your contact center to the top-level giving your organization an advantage over your competitors.
CXone unites AI, automation, customer and interaction analytics, omnichannel routing and workforce optimization all in one open and native cloud CX platform.
Implement CXone into your business, onboard your customer service agents and co-workers easily, leverage the world’s leading CX platform and get ahead of the competition while you excel at your customer success and experience.
NICE inContact CXone explained in a video - watch it!
Why Choose CXone by NICE inContact
Deliver An Exceptional Customer Experience With CXone
Automatic Contact Distributor
My Agent EXperience - MAX
Interactive Voice Response
Partner AI Chatbots
Customer Survey Satisfactionor
Omni Channel Analytics And Reporting
Security & Reliability
Voice As A Service (VaaS)
Salesforce and Microsoft Teams integrations
Salesforce and Microsoft Teams integration
Are you one of the many companies who use Salesforce as a CRM system? And/or using Microsoft Teams for internal collabboration and communication?
Then leverage the best-in-class cloud-based platform in the world. Integrate CXone with your Salesforce for optimal customer overview and integrate Microsoft Teams for perfect and efficient internal communication.
All this creates endless value and results.
5 different but awesome packages
Whether you are a small business or a large enterprise we have the right CXone package for your needs. Grow the solution as you grow your business.