Customer service automation software
Jacada is one of the world’s leading solution providers when it comes to customer service automation software for both customers and employees. At TM Group we are proud to call ourselves a Jacada partner in the Nordics.
Together we believe we can enhance customer experiences everywhere by providing brands with the technology, which have the power to do so.
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Reduction in Contact Center Call Volume (fast ROI)
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Reduction in Average Handle Time (AHT) and Agent Training
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Dedication to your Success as a leading Customer Service Provider