Interaction Analytics

NICE Nexidia

NICE Nexidia analyzes your customer interactions

NICE Nexidia is a perfect choice for larger organisations where customer service departments are the critical touch point for customer interactions, driving satisfaction, and meeting stringent compliance requirements.

TM Group is a strategic partner to some of the largest banks and organisations in the Nordic region. With 20 years of experience  TM Group are the experts in ensuring compliance and delivering outstanding customer experiences including the analytics dataset of all customer interactions cross the whole organisation.

 

NICE nexidia solutions

Interaction Analytics - Customer Experience

Interaction Analytics - Customer Experience

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