NICE Nexidia analyzes your customer interactions
NICE Nexidia is a perfect choice for larger organisations where customer service departments are the critical touch point for customer interactions, driving satisfaction, and meeting stringent compliance requirements.
TM Group is a strategic partner to some of the largest banks and organisations in the Nordic region. With 20 years of experience TM Group are the experts in ensuring compliance and delivering outstanding customer experiences including the analytics dataset of all customer interactions cross the whole organisation.
Hear it from our partner, NICE nexidia
Watch this Interaction Analytics video from NICE nexidia
Omdia ranks NICE inContact as the market leader in the Multichannel Cloud Contact Center Solution Decision Matrix
TM Group business partner and customer experience solution provider, NICE inContact has just been recognized as the market leader in Omdia’s Multi Channel Cloud Contact