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Interaction Recording

Interact and record and keep

Record every customer interaction

One of the cornerstones of an effective compliance program is compliance voice recording. Whether on the trading floor, in the contact center, or the back office – robust risk prevention means that your organization must be able to handle the full scope of customer voice and digital interactions.

TM Group offers you a broad range of interaction recording solutions from the industry’s leading technology providers, coupled with advanced application integration, and supported by our team of compliance experts.

Interactions Recording is a part of the complete compliance portfolio, we offer. 

Features & Benefits

Interaction Recording capabilities

Ensure compliance with the increasing complexity of regulatory requirements

Capture, monitor, and analyze the broad variety of interactions and transactions

Record voice interactions, chat, and email in real-time​

Proactively minimize risk​

Detect and prevent potential regulatory breaches​

Improve investigative capabilities​

System integration features

Skype

Millions of interactions happen daily via Skype. Record all your Skype interactions with co-workers, customer and business partners to stay compliant and still work efficiently.

Microsoft Teams

Integrate your interaction recording into Microsoft Teams, and record all conversations with partners, customer and co-workers in a compliant and secure way.

Would you like to know how to pay?

We have various payment methods for your to choose freely from.

Growth. innovation. trust.

To find out how we can help you with recording, contact us today.

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