{"id":79255,"date":"2023-10-02T13:59:48","date_gmt":"2023-10-02T13:59:48","guid":{"rendered":"https:\/\/tm-group.com\/okategoriserad\/evolving-customer-contact-strategies-a-deeper-dive-into-deepdesk\/"},"modified":"2025-03-12T17:22:32","modified_gmt":"2025-03-12T17:22:32","slug":"evolving-customer-contact-strategies-a-deeper-dive-into-deepdesk","status":"publish","type":"post","link":"https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/evolving-customer-contact-strategies-a-deeper-dive-into-deepdesk\/","title":{"rendered":"Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"79255\" class=\"elementor elementor-79255 elementor-69073\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-23b6b705 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-eae-slider=\"596\" data-id=\"23b6b705\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1751379a\" data-eae-slider=\"52979\" data-id=\"1751379a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-796023a1 elementor-widget elementor-widget-heading\" data-id=\"796023a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer contact strategies: A Deeper Dive into DeepDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-677879b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"84184\" data-id=\"677879b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-36845064\" data-eae-slider=\"46464\" data-id=\"36845064\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8bfaf97 elementor-widget elementor-widget-text-editor\" data-id=\"8bfaf97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Communication Recording<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38c26f6 elementor-align-center elementor-widget-tablet__width-initial elementor-widget elementor-widget-post-info\" data-id=\"38c26f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-002a902 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>oktober 2, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-1a181422 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"29602\" data-id=\"1a181422\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5605fd93\" data-eae-slider=\"68030\" data-id=\"5605fd93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59d463d1 elementor-widget elementor-widget-spacer\" data-id=\"59d463d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-181a9f0a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"84699\" data-id=\"181a9f0a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b49a7a\" data-eae-slider=\"28656\" data-id=\"b49a7a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6de31eb3 elementor-widget elementor-widget-spacer\" data-id=\"6de31eb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f18b04b elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"f18b04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.tm-group.com\/sv\/\">\n\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1968\" height=\"190\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo.jpg\" class=\"attachment-full size-full wp-image-67658\" alt=\"\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo.jpg 1968w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo-300x29.jpg 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo-1024x99.jpg 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo-768x74.jpg 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2020\/03\/cropped-Tm_logo-1536x148.jpg 1536w\" sizes=\"(max-width: 1968px) 100vw, 1968px\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59278b59 elementor-widget elementor-widget-spacer\" data-id=\"59278b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-280d5e08 elementor-widget elementor-widget-heading\" data-id=\"280d5e08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Share article<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31b5c7a9 upk-ss-btns-view-icon upk-ss-btns-style-boxed upk-layout-style--inline upk-ss-position--default upk-ss-btns-color-original elementor-widget elementor-widget-upk-social-share\" data-id=\"31b5c7a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"upk-social-share.default\">\n\t\t\t\t\t\t\t<div class=\"upk-social-share upk-ep-grid\">\n\t\t\t\t\t\t\t<div class=\"upk-social-share-item upk-ep-grid-item\">\n\t\t\t\t\t<div class=\"upk-ss-btn upk-ss-facebook\" data-social=\"facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upk-ss-icon\">\n\t\t\t\t\t\t\t\t<i class=\"upk-icon-facebook\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"upk-social-share-item upk-ep-grid-item\">\n\t\t\t\t\t<div class=\"upk-ss-btn upk-ss-linkedin\" data-social=\"linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upk-ss-icon\">\n\t\t\t\t\t\t\t\t<i class=\"upk-icon-linkedin\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"upk-social-share-item upk-ep-grid-item\">\n\t\t\t\t\t<div class=\"upk-ss-btn upk-ss-twitter\" data-social=\"twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"upk-ss-icon\">\n\t\t\t\t\t\t\t\t<i class=\"upk-icon-twitter\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ced3073 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ced3073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a174e elementor-widget elementor-widget-post-info\" data-id=\"d3a174e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-327c855\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>oktober 2, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item 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elementor-post-info__item--type-terms\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-post-info__terms-list\">\n\t\t\t\t<span class=\"elementor-post-info__terms-list-item\">Contact Center<\/span>\t\t\t\t<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a668db elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7a668db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a65e9d elementor-grid-1 elementor-hidden-mobile elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"3a65e9d\" data-element_type=\"widget\" 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data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-79241 post type-post status-publish format-standard has-post-thumbnail hentry category-compliance-sv\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/enhance-your-compliance-with-communication-recording\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-300x200.jpeg\" class=\"attachment-medium size-medium wp-image-73671\" alt=\"Compliance recording\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-300x200.jpeg 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-1024x683.jpeg 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-768x512.jpeg 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-1536x1024.jpeg 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/11\/UniCloud-2048x1365.jpeg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/enhance-your-compliance-with-communication-recording\/\" >\n\t\t\t\tEnhance Your Compliance with TM Group UniCloud&#8217;s Communication Recording\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t8 maj 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/enhance-your-compliance-with-communication-recording\/\" aria-label=\"L\u00e4s mer om Enhance Your Compliance with TM Group UniCloud&#8217;s Communication Recording\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-79233 post type-post status-publish format-standard has-post-thumbnail hentry category-control-room-sv\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.tm-group.com\/sv\/control-room-sv\/screen-recording-til-kontrolrum\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording-300x169.png\" class=\"attachment-medium size-medium wp-image-81003\" alt=\"\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording-300x169.png 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording-1024x577.png 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording-768x433.png 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording-1536x865.png 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2024\/11\/Article-cover-screen-recording.png 1640w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.tm-group.com\/sv\/control-room-sv\/screen-recording-til-kontrolrum\/\" >\n\t\t\t\tScreen recording til kontrolrum: Optimering med sk\u00e6rmoptagelse\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t11 november 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.tm-group.com\/sv\/control-room-sv\/screen-recording-til-kontrolrum\/\" aria-label=\"L\u00e4s mer om Screen recording til kontrolrum: Optimering med sk\u00e6rmoptagelse\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-79250 post type-post status-publish format-standard has-post-thumbnail hentry category-compliance-sv\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/the-solution-your-communication-recording-needs-tm-group-unicloud\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"112\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-300x112.webp\" class=\"attachment-medium size-medium wp-image-71062\" alt=\"\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-300x112.webp 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-1024x381.webp 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-768x286.webp 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-1536x571.webp 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/The-Solution-to-Your-Communication-Recording-Needs-TM-Group-UniCloud-Cropped-2048x762.webp 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/the-solution-your-communication-recording-needs-tm-group-unicloud\/\" >\n\t\t\t\tThe Solution Your Communication Recording Needs: TM Group UniCloud\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t12 oktober 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/www.tm-group.com\/sv\/compliance-sv\/the-solution-your-communication-recording-needs-tm-group-unicloud\/\" aria-label=\"L\u00e4s mer om The Solution Your Communication Recording Needs: TM Group UniCloud\" tabindex=\"-1\" >\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-27042a37\" data-eae-slider=\"38276\" data-id=\"27042a37\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-532322a3\" data-eae-slider=\"84153\" data-id=\"532322a3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3aff3279 elementor-widget__width-initial elementor-widget elementor-widget-spacer\" data-id=\"3aff3279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be8bc19 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5be8bc19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the previous article, we explored the dynamic world of customer contact strategies, examining generational preferences and the transformative impact of AI. Now, let&#8217;s take a deeper dive into DeepDesk and I will focus this article in answering some of the questions we received. I&#8217;m Brian, and I&#8217;ll guide you through the nuances of DeepDesk&#8217;s role in shaping modern customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47804e16 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"47804e16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ad4d5f7 elementor-widget elementor-widget-heading\" data-id=\"2ad4d5f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What is DeepDesk?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f6c6af4 elementor-widget elementor-widget-text-editor\" data-id=\"f6c6af4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Imagine a tool that turbocharges your support team&#8217;s efficiency, reducing response times by up to 25%. Meet DeepDesk &#8211; it&#8217;s like autocomplete, but smarter. Our AI recognizes recurring questions and instantly provides agents with answers. Not just from your FAQ, but also from previous conversations. If one agent nails a response, everyone benefits. DeepDesk is all about elevating your support game<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-304813f4 elementor-widget elementor-widget-heading\" data-id=\"304813f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Efficiency through automation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34aaf090 elementor-widget elementor-widget-text-editor\" data-id=\"34aaf090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DeepDesk revolutionizes your contact center by automating responses to chat and emails. Efficiency and automation are the cornerstones of contemporary customer contact operations. Some major corporations, including banks, insurance companies, and national railways, have achieved astonishing automation rates exceeding 25%. Picture this: within a 1000-character exchange, 250 characters are automated, freeing agents to focus on the essence of the conversation. DHL, a DeepDesk user, has even reached an impressive 52% automation rate. However, it&#8217;s essential to recognize that success varies based on workforce demographics and familiarity with AI-driven technologies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bd4ba2d elementor-widget elementor-widget-heading\" data-id=\"1bd4ba2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy and security with DeepDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2206d0b9 elementor-widget elementor-widget-text-editor\" data-id=\"2206d0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Privacy and security are paramount, especially in sectors handling sensitive data like insurance and banking. DeepDesk is designed to strike the perfect balance between efficient communication and data security. Our advanced Privacy Information Impact Assessment (PIIA) filters anonymize sensitive information, ensuring that personally identifiable data remains protected. Popular platforms, including Salesforce and Cleverbits, work seamlessly with DeepDesk, offering additional anonymization capabilities, such as removing credit card numbers. Our emphasis lies on safeguarding non-essential data while focusing on the core conversation content. Stringent compliance measures and data localization options, as seen with Swiss companies, bolster security and data control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb54c5e elementor-widget elementor-widget-heading\" data-id=\"fb54c5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contextual relevance of suggested answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82367fb elementor-widget elementor-widget-text-editor\" data-id=\"82367fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Imagine an AI tool that understands context as well as humans do. DeepDesk achieves this through continuous learning and data enrichment. Customer service platforms undergo regular updates and model refinements, leveraging the vast conversational data available. For example, inquiries about a malfunctioning router, whether phrased as &#8221;I have an issue with my router,&#8221; &#8221;My router doesn&#8217;t work,&#8221; or &#8221;My router is broken,&#8221; receive consistently accurate responses. DeepDesk&#8217;s models identify semantic similarities, ensuring relevant solutions, regardless of phrasing variations. With automatic updates, a rich historical dataset, and the application of artificial intelligence tools, DeepDesk ensures accuracy and contextuality in every response.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf4951 elementor-widget elementor-widget-heading\" data-id=\"bdf4951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Dynamic language switching with DeepDesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f48938b elementor-widget elementor-widget-text-editor\" data-id=\"1f48938b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DeepDesk empowers customer interactions by seamlessly switching between languages. A multi-language approach is achieved through two primary methods: utilizing separate language-specific models or employing a unified model capable of detecting language shifts mid-conversation. The latter approach is particularly advantageous in regions like the Netherlands, where Dutch and English are commonly used. When a conversation begins in Dutch and later shifts to English, DeepDesk adapts automatically, offering responses in the preferred language. This transition relies on agent proficiency in both languages to maintain high-quality service. Organizations in multilingual regions, like Swisscom, leverage this dynamic language switching to cater to customers effortlessly across diverse linguistic landscapes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-508e6270 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"508e6270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-55ca3cb4 elementor-widget elementor-widget-heading\" data-id=\"55ca3cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c19ac9 elementor-widget elementor-widget-text-editor\" data-id=\"31c19ac9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In conclusion, the evolution of customer contact strategies is marked by generational shifts in communication preferences, the pursuit of higher automation rates, stringent measures to ensure privacy and security, and a relentless commitment to delivering contextually relevant responses. Embracing these changes and leveraging the power of AI-driven solutions will be instrumental in providing exceptional customer experiences in an increasingly digital and diverse world. As businesses continue to adapt to these evolving dynamics, they must remain agile, data-driven, and attuned to the needs and preferences of their customers across generations and linguistic boundaries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-2bc5aff7\" data-eae-slider=\"95478\" data-id=\"2bc5aff7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6b3ccdf6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"15900\" data-id=\"6b3ccdf6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5c5ee95d\" data-eae-slider=\"16804\" data-id=\"5c5ee95d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7954f451 elementor-widget elementor-widget-menu-anchor\" data-id=\"7954f451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"expert\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19e6489a elementor-widget elementor-widget-spacer\" data-id=\"19e6489a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c676d16 elementor-widget elementor-widget-heading\" data-id=\"1c676d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Karan Khosla<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43a51ae7 elementor-widget elementor-widget-text-editor\" data-id=\"43a51ae7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sales Executive<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3fc1ef elementor-shape-circle e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"d3fc1ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-69a0343\" href=\"https:\/\/www.linkedin.com\/in\/khoslakaran\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-linkedin\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-62321d9f elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"22854\" data-id=\"62321d9f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3bc24498\" data-eae-slider=\"37064\" data-id=\"3bc24498\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54b578e5 elementor-align-left elementor-button-info elementor-widget elementor-widget-button\" data-id=\"54b578e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-xs elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+45 30108767<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14bd43d8\" data-eae-slider=\"43268\" data-id=\"14bd43d8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b603bfa elementor-align-left elementor-widget elementor-widget-button\" data-id=\"4b603bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs elementor-animation-grow\" href=\"mailto:kak@tm-group.com.%20cg@tm-group.com?subject=Kontrolrum.\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send Email<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-533c4203 elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"53756\" data-id=\"533c4203\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2ff52156\" data-eae-slider=\"99952\" data-id=\"2ff52156\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e728687 elementor-align-left elementor-button-info elementor-widget elementor-widget-button\" data-id=\"3e728687\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-size-sm elementor-animation-grow\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-phone-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M497.39 361.8l-112-48a24 24 0 0 0-28 6.9l-49.6 60.6A370.66 370.66 0 0 1 130.6 204.11l60.6-49.6a23.94 23.94 0 0 0 6.9-28l-48-112A24.16 24.16 0 0 0 122.6.61l-104 24A24 24 0 0 0 0 48c0 256.5 207.9 464 464 464a24 24 0 0 0 23.4-18.6l24-104a24.29 24.29 0 0 0-14.01-27.6z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+45 30108767<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45965e25 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"45965e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md elementor-animation-grow\" href=\"mailto:kak@tm-group.com.%20cg@tm-group.com?subject=Kontrolrum.\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send 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srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/P1823261-1-1-1024x683.jpg 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/P1823261-1-1-300x200.jpg 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/P1823261-1-1-768x512.jpg 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/P1823261-1-1-1536x1024.jpg 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/P1823261-1-1-2048x1365.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-aaaa855 e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"68050\" data-id=\"aaaa855\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc285d upk-global-link-yes upk-item-match-height--yes upk-navigation-type-arrows upk-carousel-style-carousel elementor-widget elementor-widget-upk-maple-carousel\" data-id=\"1fc285d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"upk-maple-carousel.default\">\n\t\t\t\t\t\t\t<div id=\"upk-maple-carousel-1fc285d\" class=\"upk-maple-carousel upk-arrows-align-center\" 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.swiper-pagination&quot;,&quot;type&quot;:&quot;&quot;,&quot;clickable&quot;:&quot;true&quot;,&quot;dynamicBullets&quot;:false},&quot;scrollbar&quot;:{&quot;el&quot;:&quot;#upk-maple-carousel-1fc285d .swiper-scrollbar&quot;,&quot;hide&quot;:&quot;true&quot;},&quot;coverflowEffect&quot;:{&quot;rotate&quot;:50,&quot;stretch&quot;:0,&quot;depth&quot;:100,&quot;modifier&quot;:1,&quot;slideShadows&quot;:true}}\">\n\t\t\t<div class=\"upk-post-grid\">\n\t\t\t\t<div class=\"swiper-carousel swiper\">\n\t\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div onclick=\"window.open(&#039;https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/og-medarbejdertilfredshed-i-dit-kundecenter-callcenter\/&#039;, &#039;_self&#039;)\" class=\"upk-item swiper-slide upk-transition-toggle\">\n\t\t\t\t\t\t\t<div class=\"upk-item-box\">\n\t\t\t\t\t\t\t\t<div class=\"upk-img-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"upk-main-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"451\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden-1024x577.png\" class=\"upk-img\" alt=\"\u00d8g Medarbejdertilfredshed i Dit Kundecenter\/Callcenter\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden-1024x577.png 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden-300x169.png 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden-768x433.png 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden-1536x865.png 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-og-medarbejdertilfredsheden.png 1640w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"upk-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"upk-title\"><a href=\"https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/og-medarbejdertilfredshed-i-dit-kundecenter-callcenter\/\" title=\"\u00d8g Medarbejdertilfredshed i Dit Kundecenter\/Callcenter\" class=\"title-animation-underline\" aria-label=\"\u00d8g Medarbejdertilfredshed i Dit Kundecenter\/Callcenter\">\u00d8g Medarbejdertilfredshed i Dit Kundecenter\/Callcenter<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div onclick=\"window.open(&#039;https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/evolving-customer-contact-strategies-navigating-the-changing-tides\/&#039;, &#039;_self&#039;)\" class=\"upk-item swiper-slide upk-transition-toggle\">\n\t\t\t\t\t\t\t<div class=\"upk-item-box\">\n\t\t\t\t\t\t\t\t<div class=\"upk-img-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"upk-main-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"298\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-1024x381.webp\" class=\"upk-img\" alt=\"Evolving Customer Contact Strategies: Navigating the Changing Tides\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-1024x381.webp 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-300x112.webp 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-768x286.webp 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-1536x571.webp 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-Navigating-the-Changing-Tides-Cropped-2-2048x762.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"upk-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"upk-title\"><a href=\"https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/evolving-customer-contact-strategies-navigating-the-changing-tides\/\" title=\"Evolving Customer Contact Strategies: Navigating the Changing Tides\" class=\"title-animation-underline\" aria-label=\"Evolving Customer Contact Strategies: Navigating the Changing Tides\">Evolving Customer Contact Strategies: Navigating the Changing Tides<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div onclick=\"window.open(&#039;https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/evolving-customer-contact-strategies-a-deeper-dive-into-deepdesk\/&#039;, &#039;_self&#039;)\" class=\"upk-item swiper-slide upk-transition-toggle\">\n\t\t\t\t\t\t\t<div class=\"upk-item-box\">\n\t\t\t\t\t\t\t\t<div class=\"upk-img-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"upk-main-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"489\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-1024x626.webp\" class=\"upk-img\" alt=\"Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-1024x626.webp 1024w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-300x183.webp 300w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-768x470.webp 768w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-1536x939.webp 1536w, https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/10\/Evolving-Customer-Contact-Strategies-A-Deeper-Dive-into-DeepDesk-2048x1252.webp 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t<div class=\"upk-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h3 class=\"upk-title\"><a href=\"https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/evolving-customer-contact-strategies-a-deeper-dive-into-deepdesk\/\" title=\"Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk\" class=\"title-animation-underline\" aria-label=\"Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk\">Evolving Customer Contact Strategies: A Deeper Dive into DeepDesk<\/a><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div onclick=\"window.open(&#039;https:\/\/www.tm-group.com\/sv\/contact-customer-center-sv\/attended-rpa-forbedrer-kundeoplevelsen\/&#039;, &#039;_self&#039;)\" class=\"upk-item swiper-slide upk-transition-toggle\">\n\t\t\t\t\t\t\t<div class=\"upk-item-box\">\n\t\t\t\t\t\t\t\t<div class=\"upk-img-wrap\">\n\t\t\t\t\t\t\t\t\t<div class=\"upk-main-image\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"451\" src=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-attended-rpa-1024x577.png\" class=\"upk-img\" alt=\"Attended RPA forbedrer kundeoplevelsen\" srcset=\"https:\/\/www.tm-group.com\/wp-content\/uploads\/2023\/03\/Article-cover-attended-rpa-1024x577.png 1024w, 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