TM Group-partner, NICE introduces new Microsoft Teams integration

Improve compliance, customer experience, employee experience, efficiency and collaboration with the new NICE Engage and NICE inContact CXone Microsoft Teams integration. The need for collaboration tools and unified communications platforms like Microsoft Teams is increasing as more employees are working from home (WFH) or working from anywhere (WFA). Therefore, the employees need a solution that […]

NICE Actimize Webinar: Authorized Fraud – Detecting the Un-Detecable

Partner webinar: Authorized Push Payment Detecting Fraud: Detecting the un-detecable

Click here to register for the webinar Fraudsters get more and more creative in trying to deceive businesses by the hore. A very hot topic within the world of fraud is Authorized Push Payment Fraud (APP Fraud), a fraud scam that is almost impossible to detect. So how do you manage and detect the un-detecable? […]