Torbjörn Hörberg – Customer Experience SME

Torbjörn Hörberg is the Subject Matter Expert for all Customer Experience solutions at TM Group

Meet Torbjörn Hörberg. Customer Experience SME at TM Group. “My heart beats for customer service, and creating the best experience for customers, when they interact with the brands. It’s what I have been working with for over 18 years. I come from working mostly in the retail world of IKEA and the customer support there. […]

How to implement a successful IT Project: A guide to how we do it

How to implement a successful IT Project: A guide to how we do it

Implementing an IT project into any business or organization can be complex and difficult and requires stringent processes and knowledge. Over time when your experience builds up, you also know where the pitfalls are, and how to avoid them. We turn these pitfalls into focus points, which we always keep a firm eye on, and […]

Functional vs. Non-functional requirements in an IT project

functional vs non functional requirements

One basic aspect of IT project management is understanding the different requirements of a system. There are two types, which are both critical when implementing a successful IT project, functional and non-functional requirements. Senior Project Manager, Søren Pedersen has defined both functional and non-functional requirements, so you can get a basic understanding of the difference […]

TM Group launches a new and modern website

TM Group launches a new and modern website

TM Group has embarked on a new journey. To fully support this journey and transformation, a new website was required. We are proud to announce and present our new and modern website. It’s the face of our brand identity and the showroom of the value we bring, and the solutions we offer to our customers. […]