Unleash the Power of Voice Analytics and Transcription
Voice Analytics and Transcription for the Nordic Languages
Voice interactions remain the most challenging communication data to analyze, whether it’s for dispute- or claim management, quality assurance or adhering to regulatory requirements. While email and chat are textual and structured data, voice interaction stands out as much more challenging. Spoken interactions are unstructured and are difficult to align for investigative or insights purposes.
Different languages, industry jargon and remote working increase the need for a solution that can seamlessly convert voice data into a digital textual format.
Imagine a technology that comprehends multiple languages and jargons in the same sentence using AI to create an extract conversation summary that allows smart trend-based sentiment analysis. Intelligent Voice is your key to:
- Simplify analysis
- Extracting valuable insights
- Identifying non-compliant behaviors
- Comply with regulations
- Reducing reputational risks effectively
Intelligent Voice features
We offer you functionalities such as: AI driven call summarization, topic extraction, sentiment analysis and more. Hosted (cloud) solution or on-premise deployment.
Multilingual Mastery
Adaptive Learning
Real-Time Transcription
SmartTranscript™
Jumpto™ Topics
Summarization
Jargon Decoding
Multilingual Mastery
Adaptive Learning
Real-Time Transcription
Jargon Decoding
Decode complex trader jargon effortlessly, ensuring a comprehensive understanding of contextual discussions for various use cases.
SmartTranscript™
Jumpto™ Topics
Summarization
Unmatched transcription capabilities
Speed up review processes with Smart Features and AI
TM Group and Intelligent Voice offers you functionalities such as: AI driven call summarization, Topic extraction, Sentiment analysis and more. Hosted (cloud) solution or on-premise deployment
Intelligent Voice Transcription and Verint VFC / UniCloud
Recording experts
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Request a Meeting
Let our team of experts assist you with your company challenges. We can show you how modern technologies can help your company save on operational, compliance, and risk costs.
Talk to an Expert
Let our team of experts assist you with your company challenges. We can show you how modern technologies can help your company save on operational, compliance, and risk costs.
+45 30108772
Talk to an Expert
Emil Holmberg
Sales Director
Let our team of experts assist you with your company challenges. We can show you how modern technologies can help your company save on operational, compliance, and risk costs.
+45 30108772