Communication Surveillance
Our Communication Surveillance solution delivers proactive monitoring, advanced detection, and full visibility across all communication channels to help you stay compliant and mitigate risks.
Identify early warning signs of misconduct and spot market manipulation
Comprehensive Communication Surveillance
Monitor and analyze all communication channels – from email and voice to chat, video meetings, and social messaging – in one secure, compliant platform. Designed for today’s multi-asset, multi-platform trading environment, it helps uncover potential misconduct, collusion, or market manipulation wherever they occur.
By unifying data across diverse sources, the system simplifies oversight and strengthens risk detection. Advanced analytics provide clear insights, empowering proactive supervision and informed decision-making.
With scalable data architecture and built-in regulatory compliance, this solution streamlines surveillance, reduces complexity, and ensures complete visibility across your organization’s communications.
Communication Surveillance features
Dynamic Dashboard
Dynamic, intuitive dashboard that transforms communications data into rich information that fosters action
Voice Transcription
Integrated Transcription of call recordings with the ability to translate into multiple languages and Powerful language-based search engine.
Advanced surveillance lexicon
Monitors more than six times as many search terms as a standard lexicon.
Smart Detection
Configurable, automated pattern matching, behavioral signals, and other alerts that spotlight early warning signs of abuse
False Positive Reduction
Machine learning and real-time backtesting technology that reduces false positives
AI-Powered Compliance Efficiency
Compliance CoPilot provides intelligent alert scoring, triaging, and automation, enabling compliance teams to reduce manual workloads by up to 90%, boost productivity, and pinpoint risks more precisely.
Reduce false
positives by 95%
Scalable
platform
Seamless
integration
Reduce
compliance costs
Enhance compliance with AI powered tools
With our proactive communication compliance platform, regulated organizations can considerably enhance their level of compliance using AI tools to reduce exposure to financial fraud and misconduct. Stay ahead of regulatory requirements, reduce compliance risks, and safeguard your organization’s reputation. Contact us today to learn more and schedule a demo of our innovative solution
3 main compliance challenges and how TM Group can help you
Regulations
Navigating regulatory compliance can be a daunting task, with many different regulations to cover, such as the markets abuse regime, Dodd-Frank Act, MiFID II and upcoming MIFID III.
With our communication surveillance solution, you can monitor not only your trading floor, but also chat, email, phone, and more from each location. We even offer Teams, Zoom, and Bloomberg surveillance, as well as WhatsApp, iMessage and SMS monitoring.
Compliance
Our Communication Surveillance platform is the ultimate solution for compliance teams looking for AI-Powered efficiency and cost-effective ways to maximize their workforce resources. Our software eliminates meaningless data and cuts out noise, providing relevant alerts for compliance officers.
By removing false positives, the solution delivers a more manageable number of alerts, allowing compliance officers to focus on what’s important and increasing the chances of detecting any compliance breaches. With our help, you can streamline your compliance process and improve your team’s productivity, ultimately saving you time and resources.
Technology
Companies typically have a unified communication data archive, which combines various communication channels like email, voice, and chat. However, there are often gaps in coverage, such as Microsoft Teams, voice, WhatsApp, iMessage and SMS.
Our solution eliminates these gaps and brings all data into one platform, enabling more comprehensive analysis and better insights. Our Team of experts in TM Group, can help you with complex data migrations, integration to data sources and a managed service to monitor system health and data completeness, assisting you to reduce compliance exposure.
Fill out the form if you have any questions or want to request a meeting
Don’t leave your compliance to chance. Our powerful communication compliance platform empowers you with the tools and insights you need to stay compliant and protect your business. Say goodbye to compliance risks and stay ahead of regulations. Contact us now to schedule a demo and experience the power of our communication compliance solution.
Proactive Comms Surveillance
Monitor every communication channel – voice, email, chat, video meetings and social messaging – in a unified platform for total oversight. By centralising ingestion, indexing and search of all structured and unstructured data, you gain clear visibility into potential misconduct like collusion or market manipulation.
The system uses configurable rules, lexicons and machine-learning to surface early-warning signals and reduce noise from false positives. With a modern data architecture supporting real-time alerting and contextual investigations, your teams can work smarter and act faster. Give your compliance programme the edge it needs – efficiently, comprehensively, and confidently.
Automated Trade Reconstruction
Revolutionize your trade reconstruction process with our cutting-edge feature! Say goodbye to the hassle of manually sifting through countless communications to piece together trade actions or orders. Our advanced technology automatically extracts the most relevant data, ensuring efficient and precise reconstruction.
But that’s not all. Our solution goes beyond the basics, providing businesses with a multi-layered reconstruction stack that seamlessly connects eComms and trading data. It’s a game-changer for regulated organizations, empowering them to enhance their compliance and agility in case management processes.
Don’t settle for outdated and time-consuming methods. Elevate your trade reconstruction to a whole new level with our innovative feature. Experience the future of trade reconstruction today!
Ensure precise data of transactions and communications, coping with multiple regulations.
Get a unified and efficient data management system and maintain your organization’s data integrity
Avoid huge audit fees and reputational hits
Keep your business steady
Trade reconstruction is
provided by default
Normalization and
enrichment of all data
Customized and advanced workflow
Build your own workflows and business processes in the application, ensuring compliance investigations meet the requirements of the business, and enable different teams to be managed from one central platform.
Our Advanced Workflow feature empowers compliance officers to break down data silos and collaborate seamlessly with relevant colleagues in creating, updating, and amending datasets through our intuitive and user-friendly workflow application.
Contact our expert
Frank Søndergaard
Chief Operating Officer
Contact our expert
Frank Søndergaard
Chief Operating Officer