9 compliance must-haves for Microsoft Teams recording 

Are you using Microsoft Teams today, or are you thinking of using it?  A fast and unified communications platform like Microsoft Teams has become a must-have in today’s business–world – especially if we look at the banking and financial industry, contact centers, and call centers. All these industries are obliged to comply with various regulations, and some of these regulations […]

TM Group-partner, NICE introduces new Microsoft Teams integration

Improve compliance, customer experience, employee experience, efficiency and collaboration with the new NICE Engage and NICE inContact CXone Microsoft Teams integration. The need for collaboration tools and unified communications platforms like Microsoft Teams is increasing as more employees are working from home (WFH) or working from anywhere (WFA). Therefore, the employees need a solution that […]

Compliance Dictionary

This is the compliance dictionary from TM Group with a focus on the EU and UK market and the financial industries and banking. The compliance dictionary is not complete, and probably never will be, and is by that always under development. This is the perfect reference work, and it makes perfect sense to bookmark it […]