NICE inContact is now a TM Group Business Partner

TM Group and NICE inContact partnership

NICE inContact CXone is the leading cloud customer experience platform with a unified approach to Customer Analytics, Omnichannel Routing, Workforce Management, and Automation & Artificial Intelligence, enabling a more efficient environment for employees, exceptional customer experiences and better business results. CXone is already in use all over the world with more than 240 customers in […]

TM Group launches a new and modern website

TM Group launches a new and modern website

TM Group has embarked on a new journey. To fully support this journey and transformation, a new website was required. We are proud to announce and present our new and modern website. It’s the face of our brand identity and the showroom of the value we bring, and the solutions we offer to our customers. […]

Advanced Workflow: New feature in Shield’s eComms Surveillance platform

Advanced Workflow: New feature in Shield’s eComms Surveillance platform

Our compliance partner, Shield, has launched a new feature called Advanced Workflow to better support business processes and needs. It is an immediate part of the eComms Surveillance solutions, which already include many business-critical features. The new feature unites all relevant teams into one single dashboard, allowing financial firms and other regulated entities to build […]

New sales and marketing forces at TM Group

For many years TM Group has been doing business the way we have always done and relied on solid and good business relationships and networks. However, now it is time to upscale the effort. And how we upscale is now in place. As per March 1st, 2020 we have hired a new Sales & Marketing […]