Attended (RDA) and Unattended (RPA) Robotic Process Automation

Flowless accuracy & unmatched speed

Hyperautomate your business with great ROI

If you would like to drive operational improvements, get
all the mundane and repetitive work in your department or organization done fast and precisely. And/Or if you want to supercharge employee satisfaction and revitalize customer experience.

You just found the right place!

We offer you two types of automation software, attended
robotic process automation (RDA) and unattended robotic process automation (RPA).        

Book a Demo Now and find out how RPA & RDA can help your Organization!

Our RPA solutions

Attended RPA

Attended RPA

Powerful software that works on the front office, helping your agents be their best every single day.
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Unattended RPA

Unattended RPA

Streamline your back-office tasks and free your employees to focus on what they are good at.
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Smart Chatbot

Smart Chatbot

Chatbox powered by RPA software. Try call deflection like never before.
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Experience new heights in productivity and precision

These software are characterized by their flexibility,
speed, and precision. They can be implemented separately or combined, across the front office, back office, or shared services departments and are rapidly becoming the technology of choice for a wide range of industries wanting to advance their digital transformation.

Businesses that embrace this technology are experiencing a boom in productivity and precision for a very low initial investment. On top of that, these businesses are freeing up personal to focus on what they do best, instead of spending time on administrative work or data transfers.

We at TM Group are specialists in digital transformation, IT project implementation and we work with top providers of automation software, so you can be sure we will find the right solution to your business.

RPA Productivity Increase

Curious to See how can RPA Help your Business? Book a Demo Now!

What is robotic process automation?

RPA is a software technology that emulates human actions in a computer. Just Like humans, it understands what is on the screen, it can perform all sorts of tasks such as capturing data inputs, pre-filling data into forms, and transfer information back and forth from different systems. So, as long as a human defines the process and deploys the software, the robots will do it faster and more accurately than a human can do it.

This means that your RPA solution will always be just as good as the people defining the processes and deploying the software.

Attended vs uattended robotic process automation

Attended Robotic Process Automation (RDA)

Robotic Desktop Automation

Personal Assistant Of The Future

RDA works as a personal assistant to your employees. The software can help with a variety of tasks, such as real-time process optimization and summarizing data. When paired with cognitive technology, RDA is capable of understanding words and sentiment, and find the relevant data to help your employee with the task ahead. It will free your employees to get more done in less time and to focus on the customer experience instead.

Unattended Robotic Process Automation (RPA)

Your Digital Workforce

Different than RDA, this type of software works without any human intervention. This is a non-invasive technology that works on the back-end of your system/s, and it can be rapidly implemented to whatever technology already in use. It can streamline data transfer and workflows within departments or the whole organization and it will take all the tedious jobs from your back-office as long as it is defined and programmed into the RPA software. Your employees will love you for freeing them from all the mundane tasks.

Automation software works regardless of the technology you have in place

RPA is a non-intrusive technology that does not require integration (APIs). RPA software interacts with the target application through the front end, emulating human behavior, just much faster and with 100% of accuracy. Which allows for fast and cheap implementation.

So it does not matter which system you have in place now, RPA will help you responded to new opportunities or challenges with low cost and surprisingly high precision.

Why is Agent Experience important?

Make the job easy and fun for your employees

Contra to what many think, that robots will take our jobs. Software robots are making companies way more human centered and 

Free process discovery

Would you like to get one of our specialists to look into your processes and help you see the benefit of using automation tools?

Our team has several years of experience implementing RPA and RDA solutions. Our knowledge comes from a wide range of industries, such as Retail, Contact/Call Centers, Logistics, Healthcare, and Financial Services. 

We know what it takes to make an implementation successful!

With TM Group you gain a business partner that will stand by your side, that you can depend on to quickly respond to your urgent needs and change requests. Working with us ensures reliability, cost efficiency and brings great value to your business. We look forward to hearing from you.
Do you have any question or want to book a demo? Fill the form and we will contact you within two working days.
Let's get in touch!