Revolutionize Your Communication Recording with TM Group UniCloud
- 8 minutes read
If you find yourself constantly chasing after compliance regulations and worrying about employees being compliant with their communication when working from home. Well, you are not alone!
In a recent study, it was found that 39% of companies have difficulty meeting compliance requirements in communication recordings. That’s a pretty big number and could mean big trouble for those organizations, including fines, penalties, and damage to their reputation.
Keeping up with compliance regulations can be quite challenging as we continue to adapt to the new normal of remote work. Recording and monitoring employee communication are crucial to adhering to industry regulations but can also be overwhelming. With so many communication channels available, from email to video conferencing, it’s no wonder many organizations need help to keep up.
Luckily, there’s a solution that can help: TM Group UniCloud -, a Unified Communications (UC) omnichannel cloud recording solution. Basically, UniCloud is designed to help companies capture, index, archive, and retrieve all types of communication interactions, from voice and video to text, across all communication platforms like Microsoft Teams, Zoom, and Trading telephony. (You can read more about UniCloud here)
UniCloud uses the market-leading recording platform VFC (Verint Financial Compliance) with Microsoft Azure cloud scalability. This means that you get top-notch security, high availability, cost-effectiveness, and scalability all in one package.
In this article, our communication compliance expert Ben Levi will take you through some of the features that make UniCloud stand apart from the other recording solutions in the market and the ideal choice for companies and government institutions in the Nordics.
Recording Flexibility
UniCloud is a fantastic communication and compliance solution that is incredibly flexible, which means you have complete control over what, who, and when to record. This feature makes it easy to keep your employees compliant, no matter where they are or how they communicate. With UniCloud, you can rest assured knowing that all conversations are recorded and easily accessible, which helps protect your organization from any compliance risks that may arise.
We understand if you are little hesitant at first. It is natural to feel a bit wary of technology that tracks your conversations.
UniCloud is specifically designed to help your organization stay compliant and manage risk effectively. By keeping a complete record of all conversations, UniCloud can actually help protect your organization from compliance risks that may arise in the future. And with advanced security features, you can trust that your data is safe and secure.
So, while it’s understandable to be a little hesitant at first, we assure you that UniCloud is a valuable tool that can help your organization thrive in the remote work era
Capture 100% of interactions
TM Group UniCloud is a full-time compliance recording solution that captures and stores all voice, video, and text interactions from various communication channels. This includes both traditional methods like PBX and face-to-face, as well as modern unified communications (UC) platforms, such as VoIP, chat, digital collaboration, email, mobile voice/SMS, and trading turrets. It provides reliable compliance recording for popular communication technology solutions like Microsoft Teams, Zoom, and Cisco UC.
And here’s the best part – UniCloud is so user-friendly! You don’t have to worry about any complicated installation processes or training sessions. It’s easy to set up and use right away.
Reduce Costs
Our monthly subscription plan is priced per user, so you can track your spending and pay only for what you use. And with support for voice, chat, videos, screen, screen share, and mobile recording under a single platform, you can be sure all your communication channels are covered. No more worrying about expensive plans that don’t fit your needs!
And the cherry on top? With a team of recording experts, you can choose where your records are stored and have the peace of mind knowing that all your recordings are kept highly available and secured.
Do you know who’s been in the game for over 20 years and knows a thing or two about compliance technology? You guessed it – TM Group! We’re a team of seasoned professionals who are committed to keeping, safeguarding, and making your recordings available – whether your firm is regulated or not.
With our out-of-the-box solution, you don’t have to worry about desktop applications or on-prem servers. We take care of everything, leaving you with more time to focus on what really matters.
Data Security
But that’s not all. What really sets UniCloud apart from the competition is our commitment to security. UniCloud is built to help protect critical communications data and manage access with full control across the organization. It’s like having your very own army of security experts watching over your data!
We understand that your data is your lifeblood, which is why we’ve designed our solution to be based on Microsoft Azure cloud deployment, ensuring that your data is always secure and available when you need it.
So, if you’re looking for a compliance recording solution that’s easy to use, flexible, secure, and reliable, TM Group UniCloud is the perfect choice for your organization. We can help your company comply with industry regulations, mitigate risks and liability, and accelerate dispute resolution.
TM Group UniCloud is the ideal solution for companies looking to put their employees at the center of their compliance efforts, no matter where they are, when, and how they communicate.
We're always here to help you keep your compliance efforts on track and your data secure!
